Customer Relations

  • 3 Posts
  • 1 Sections
  • 1 Types
August 31, 2024 4 min read Definitions
Churn Management: Strategies to Reduce Customer Attrition
Business Management Marketing Customer Relations Customer Retention Attrition Business Strategy Subscription Services Marketing
Comprehensive strategies to manage and reduce the rate at which customers stop subscribing to a service, encompassing historical context, types, key events, detailed explanations, mathematical models, charts, importance, examples, and related terms.
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August 31, 2024 4 min read Definitions
Customer Retention Rate: The Metric of Loyalty and Satisfaction
Business Marketing Customer Relations Customer Retention Customer Loyalty Business Metrics Marketing Strategies Customer Satisfaction
The percentage of customers who continue to do business with a company over a certain period. High retention rates are a sign of customer loyalty and satisfaction.
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August 31, 2024 4 min read Definitions
Lead Nurturing: The Process of Developing Relationships with Potential Customers
Marketing Sales Customer Relations Lead Nurturing Marketing Strategy Sales Funnel Customer Engagement Buyer's Journey
Lead nurturing involves developing relationships with potential customers throughout their buyer's journey to encourage engagement and eventual conversion.
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