What Is POS (Point of Service)?

POS (Point of Service) combines features of HMO and PPO health insurance plans, offering flexibility with in-network requirements and subsidized out-of-network care.

A Point of Service (POS) plan is a type of health insurance that merges characteristics of two other common insurance plans: Health Maintenance Organization (HMO) and Preferred Provider Organization (PPO). POS plans are designed to provide flexibility and affordability in healthcare coverage.

Key Characteristics of POS

Flexibility in Provider Choice

POS plans offer the flexibility to choose between in-network and out-of-network healthcare providers. This characteristic combines the managed care approach of HMOs with the broader access typically available in PPOs.

In-Network Requirements

• Primary Care Physician (PCP) Referral: Similar to an HMO, a POS plan typically requires members to select a primary care physician (PCP) who manages their overall care and provides referrals for specialist services within the network.
• In-Network Care: Receiving medical care from in-network providers usually results in lower out-of-pocket expenses for the insured individual.

Out-of-Network Subsidies

• Subsidized Out-of-Network Care: POS plans allow members to seek care from out-of-network providers, often with a higher co-payment or co-insurance than in-network services but still covered to some extent.
• Claims Process: For out-of-network services, members may need to pay upfront and file a claim for reimbursement, which differs from the simpler in-network process where providers bill the insurance company directly.

Types of POS Plans

Standard POS Plans

Standard POS plans generally have a larger network and may offer more extensive out-of-network benefits compared to other types. These are suitable for individuals who travel frequently or require specialized care.

Localized POS Plans

Localized POS plans may have a more restrictive network but still provide the option to seek out-of-network care at a higher cost. These plans are often more cost-effective and suitable for those who do not frequently require out-of-network services.

Special Considerations

Costs

• Premiums: POS plans typically have mid-range premiums, higher than HMOs but lower than PPOs.
• Out-of-Pocket Costs: Patients pay less for in-network care but can expect higher out-of-pocket costs when using out-of-network services.

Network and Referrals

• PCP Coordination: Continuous and coordinated care through a PCP can enhance healthcare outcomes.
• Referral System: The necessity of PCP referrals for specialist care can be a limitation for some members.

Examples and Applications

Practical Example

Jane Doe enrolls in a POS plan. She selects Dr. Smith as her primary care physician (PCP). When Jane needs to see a cardiologist, Dr. Smith provides a referral to Dr. Jones, an in-network specialist. Jane needs to see a dermatologist urgently and decides to visit Dr. Brown, an out-of-network provider; she pays a higher co-payment and submits a claim for reimbursement.

Applicability

POS plans are particularly beneficial for individuals and families seeking a balance between affordable in-network care and the freedom to choose out-of-network providers when necessary.

Historical Context

POS plans were developed in the late 20th century as a response to the limitations of HMO plans. They were designed to offer more flexibility while controlling costs, bridging the gap between the restrictive nature of HMOs and the higher cost PPOs.

Comparisons

• HMO vs. POS: HMOs require members to stay in-network and get referrals for specialists, whereas POS plans provide similar requirements but allow for out-of-network care at a higher cost.
• PPO vs. POS: PPOs offer broader choices for healthcare providers without the need for referrals, generally with higher premiums, compared to the structured PCP and referral system in POS plans.

Related Terms

• Health Maintenance Organization (HMO): A type of health insurance plan that requires members to use a network of designated healthcare providers and gain referrals for specialist services.
• Preferred Provider Organization (PPO): A health insurance plan that offers greater flexibility by allowing members to see both in-network and out-of-network providers without referrals.

FAQs

What are the benefits of a POS plan?

POS plans offer a balance between cost control and flexibility, making them suitable for individuals and families who want to have access to out-of-network care while maintaining lower in-network costs.

Do I always need a referral with a POS plan?

Yes, for in-network specialist care, you generally need a referral from your primary care physician. However, you can see out-of-network specialists without a referral, but at a higher cost.

Are POS plans expensive?

POS plans are typically less expensive than PPOs but more costly than HMOs. The exact cost depends on the specific plan and coverage options chosen.

Summary

The Point of Service (POS) plan offers a unique blend of features from HMO and PPO plans, designed to provide affordable in-network care with the flexibility of subsidized out-of-network options. Through the coordination of care via a primary care physician and the allowance of out-of-network services, POS plans cater to a wide range of healthcare needs while balancing cost and choice.

References

• Health Insurance Glossary, HealthCare.gov
• “Point of Service Plans,” American Academy of Actuaries
• National Association of Insurance Commissioners (NAIC) Publications