Call Management

  • 3 Posts
  • 1 Sections
  • 1 Types
August 31, 2024 3 min read Definitions
Auto-Attendant: An Automated Call Management System
Information Technology Telecommunications Auto-Attendant Automated Call System Call Management IVR Telecommunications
An auto-attendant is an automated system that answers calls with a prerecorded message and directs them to the appropriate extension.
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August 31, 2024 3 min read Definitions
Direct Inward Dialing (DID): Call Management Efficiency and Flexibility
Telecommunications Business Direct Inward Dialing Telecommunications Call Management Business Communications DID
Direct Inward Dialing (DID) is a telecommunications service that allows multiple phone numbers to route to a single or group of phone lines, enhancing call management efficiency and flexibility.
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August 31, 2024 4 min read Definitions
Signaling System No. 7 (SS7): A Set of Protocols Used to Set Up and Manage Telephone Calls in Modern Networks
Telecommunications Information Technology SS7 Telecommunications Network Protocols Mobile Networks Call Management
Signaling System No. 7 (SS7) is a suite of telecommunication protocols that are critical in setting up and managing telephone calls across modern networks, playing a crucial role in mobile and landline communications.
Read more about Signaling System No. 7 (SS7): A Set of Protocols Used to Set Up and Manage Telephone Calls in Modern Networks.

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