Customer Churn

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August 31, 2024 4 min read Definitions
Customer Churn: Understanding and Managing Customer Retention
Business Management Marketing Customer Churn Customer Retention Business Metrics Data Analytics Customer Experience
Customer Churn refers to the rate at which customers stop doing business with an entity. It is a critical metric in assessing the health and sustainability of a business.
Read more about Customer Churn: Understanding and Managing Customer Retention.

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