CRM (Customer Relationship Management) encompasses the technologies and strategies used to manage and analyze customer interactions and data throughout the customer lifecycle to enhance business relationships with customers, assist in customer retention, and drive sales growth.
Customer Orientation focuses on building long-term relationships with customers by understanding and fulfilling their needs and preferences. This article explores its historical context, types, key events, detailed explanations, importance, applicability, and more.
The use of email to promote products or services and to develop relationships with potential customers.
An in-depth exploration of relational capital, encompassing the relationships with customers, suppliers, and partners essential for business success.
