IT Service Management

  • 3 Posts
  • 1 Sections
  • 1 Types
August 31, 2024 4 min read Definitions
ISO/IEC 20000: International Standard for IT Service Management
Information Technology Standards IT Service Management ISO IEC Best Practices Standards
An in-depth exploration of ISO/IEC 20000, the international standard for IT service management, including its historical context, components, importance, and applications.
Read more about ISO/IEC 20000: International Standard for IT Service Management.
August 31, 2024 4 min read Definitions
ITIL: A Comprehensive Guide to IT Service Management
Information Technology Management ITIL IT Service Management Best Practices IT Governance Framework
ITIL, or Information Technology Infrastructure Library, is a set of practices for IT service management that helps align IT services with the needs of businesses.
Read more about ITIL: A Comprehensive Guide to IT Service Management.
August 31, 2024 4 min read Definitions
ITIL: A Set of Practices for IT Service Management
Information Technology Management ITIL IT Service Management ITSM Business Processes Best Practices
An in-depth look at ITIL (Information Technology Infrastructure Library), a comprehensive set of practices for IT service management (ITSM), its historical context, types, key events, models, and its significance in the business and IT world.
Read more about ITIL: A Set of Practices for IT Service Management.

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