Service Management

  • 3 Posts
  • 1 Sections
  • 1 Types
August 31, 2024 5 min read Definitions
Office of Government Commerce: Enhancing Public Sector Efficiency
Government Finance Management Public Sector Procurement Project Management Service Management Best Practices
The Office of Government Commerce (OGC) is an office of HM Treasury established to help government departments and other public sector organizations deliver the best value for money through standards on best practice in procurement, project management, and service management.
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August 31, 2024 4 min read Definitions
Service Desk: Comprehensive User Support Services
Information Technology Management IT Support Service Management Customer Service ITIL Asset Management
Service Desks encompass a broad range of user support services, often including Help Desk functions but adding elements like IT asset management and service request fulfillment.
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August 31, 2024 4 min read Definitions
Service Management: Comprehensive Guide
Business Management Information Technology Service Management Customer Service ITSM Business Processes Efficiency
An in-depth exploration of the activities involved in delivering and managing services to meet customer needs.
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