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August 31, 2024 4 min read Definitions
Net Promoter Score (NPS): Gauging Customer Loyalty and Likelihood of Referrals
Customer Experience Business Metrics NPS Customer Loyalty Referrals Business Metrics Survey Tools
Learn about Net Promoter Score (NPS), a metric that measures customer loyalty and predicts the likelihood of customer referrals. Understand the calculation, usage, and significance of NPS in business.
Read more about Net Promoter Score (NPS): Gauging Customer Loyalty and Likelihood of Referrals.

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